Customer Service / Purchasing Representative – Englewood, NJ

DESCRIPTION:

This will be a combination purchasing / customer service role for Deringer-Ney’s line of Hoyt PowerMet electrical components servicing the rail, transit, industrial, and utility markets.

ESSENTIAL FUNCTIONS: 

• Create purchase orders for production materials.
• MRO ordering (office supplies, safety supplies, etc.)
• Raw material needs analysis and forecasting.
• Vendor and customer communication.
• Creating and sending vendor quotes.
• Coverage on entering new sales orders.
• Invoice vetting to Orders.
• Processing credit card purchases
• Updating the market price of metals on the Item Master Record
• Expediting purchase orders and customer orders
• Work closely with the application engineer to manage customer needs such as certs, factoring, and other account management details
• Update customers on order status on the customer portal
• Coordinate with the shipping department to track shipping information

SKILLS NEEDED:

• Excellent verbal and written communication skills required
• Multilingual a plus
• Ability for the following…
  • Use of an ERP / CRM system to create POs, update inventory masters, and daily customer account management
  • The use of an automated purchasing module
  • Understanding various units of measure for materials
  • Research and source new materials and parts based on specifications with the support of engineering
• Microsoft Office Suite

EDUCATION AND EXPERIENCE:

• High school diploma or GRE; degree preferred.
• Minimum 2 years purchasing experience and 2 years customer service experience in a manufacturing environment; metal forming and fabrication a plus.